UFC in hot water after streaming app crashed for PPV

[hateinyaeyes32]

BREAKING – Class action lawsuit seeks full cash refunds for all @Showtime streaming customers #MayweathervMcgregor @meiselasb pic.twitter.com/JKKBhEjojn

— Michael Fuller (@UnderdogLawBlog) August 27, 2017

They're saying all showtime orders get refunded? I ordered on showtime and watched just fine.. How would they know who did/did not actually get to watch?

[Eff Pandas]

Lol well that didn't take long.

[bigdunny1]

They're saying all showtime orders get refunded? I ordered on showtime and watched just fine.. How would they know who did/did not actually get to watch?

You can probably track it down on twitter or emails folks made to customer support. UFC is pretty easy because the entire app crashed so nobody got to see it.

Here are some of the tweets at UFC and Dana White directly

Oh yeah here we ****ing go....... pic.twitter.com/lGaJU8jW5T

— Deven Jeckel (@TheOctoklit) August 27, 2017

Id love to watch. Even paid $100....but I can't cuz the site crashed soooooo yeah that's my night

— Leonard(Is Cool) (@Showsy15) August 27, 2017

Thanks for responding to our consern for this major failure stream. Fail/shame/refund!!!

— Frank (@frank1racine) August 27, 2017

Is there a "refund" clause in the contract? No stream = big refund.

— Rob Burton (@RABurton14) August 27, 2017

Ufctv crashed man can't watch the fight???

— chopper taylor (@gavintaylor97) August 27, 2017

Give us our money back!

— stock trading (@On_stocktrading) August 27, 2017

fight of the century and i have to pay 100 dollars to watch it after the fact.. dana i hope this ****s the ufc beyond repair

— Blaire Cox (@TSBlaireCox) August 27, 2017

if your UFC TV would work--stealing our hard earned money for ****ty service, **** THERE'S NO SERVICE

— Jose Anter Nazareno (@joenaz11) August 27, 2017

Here we goooooo!!!!!? Oh I'd know what's happening if the #UFC site didn't suck 😂

— james sweeney (@sweeney_james) August 27, 2017

UFC let down thousands of people tonight. I expect full refund and suggest a years worth of UFC Fight Pass for the fail.

— Dusty Clark (@realdustyclark) August 27, 2017

If @UFCFightPass @ufc don't want to refund, process a #chargeback on your cc. easy to do, spread the word, don't let them get away w/ this.

— Jonathanh H (@jon84h) August 27, 2017

Dana this is extremely disappointing. Spent a lot of money supporting fight pass and its not working. Is there going to be a refund at least

— Reeves (@zReeves9) August 27, 2017

You got to see it because you didn't use https://t.co/q8MMC7B8pj to watch it. #refund #UFC.TVSUCKS

— RHunter3 (@LytezOut) August 27, 2017

[Combat Talk Radio]

They're saying all showtime orders get refunded? I ordered on showtime and watched just fine.. How would they know who did/did not actually get to watch?

Since I believe Showtime was the one providing the data stream to UFC - In other words if it was the Showtime commentary crew then UFC,tv was just a passthrough of the Showtime data stream - the lawsuit would likely call out any failure to receive that stream, regardless of medium. I'm just guessing on that one

[creekrat77]

Is there a possibility this was a sabotage on Dana White's UFC by Showtime/boxing?

[JK1700]

Chalk up another loss for the UFC. LOL @ them being sold for $4 billion.

[bigdunny1]

Since I believe Showtime was the one providing the data stream to UFC - In other words if it was the Showtime commentary crew then UFC,tv was just a passthrough of the Showtime data stream - the lawsuit would likely call out any failure to receive that stream, regardless of medium. I'm just guessing on that one

yeah UFC.tv just sold a relay of the Showtime feed with showtime commentary crew not normal UFC crew and announcers.

[Eff Pandas]

Oh f#ck at all those tweets. Thats sh^tty.

I was reading some stuff on reddit about this & some cats where saying that they often don't refund apparently or thats what they were saying. They said they will just allow you to watch the replay for free for a week or something like that &/or if 10% of the show got shown they don't refund. That sounds crazy to me still, but thats what I seen some people say that seemed like they knew what they were talking about. Anyone confirm or deny that?

[bigdunny1]

Oh f#ck at all those tweets. Thats sh^tty.

I was reading some stuff on reddit about this & some cats where saying that they often don't refund apparently or thats what they were saying. They said they will just allow you to watch the replay for free for a week or something like that &/or if 10% of the show got shown they don't refund. That sounds crazy to me still, but thats what I seen some people say that seemed like they knew what they were talking about. Anyone confirm or deny that?

look at any new tweets from UFC fight pass twitter account and you see a hundreds of tweets telling folks not to buy UFC Fight Pass, boycott UFC PPVs and that they keep emailing the UFC who are just ignoring their claims, emails and providing no refund, no credit, ect. UFC badly handling this and it's ruining their brand. And like I said there is already 1 official class act lawsuit hitting Showtime, the same lawyers announced there will be a separate class act lawsuit aimed at the UFC. Refusing to issue refunds and put out a statement is just going to hurt them more in the long run and the money they face in legal fees and class act settlement will dwarf the money if they just stepped in front day 1 and refunded.

Avid fan but not another penny of mine will ever go to the UFC. #Refund #Fraud #BuryYourHeadInTheSand

— Mike Fowler (@MikeFowler72) August 28, 2017

DON'T BUY IT, ANYONE. Chances are, streams will go down, and they'll just ignore you.

— tcharron (@tcharron) August 28, 2017

How about a refund for the Saturday disaster first?

— Stan Jr. (@stando76) August 28, 2017

1,000,000 paying customers look to earn a refund from your failed PPV on August 26.

— JR2 (@jar885) August 28, 2017

They can't reply to a refund email but still promote fights? SCAM! THIEF!

— David Hernandez (@dh94239423) August 28, 2017

I thought i was the only one i havent heard a ****ing peep out of them ive emailed them 10 times lol i want my damn money back

— Mike Gomez (@mikegom3z94) August 28, 2017

Avoid that fraudulent scam service! They steal money!

— Marc Paulin (@Vanterax) August 28, 2017

Will be going to the #BBB due to the lack of customer service from you guys. Pathetic how you guys treat your customers. #Disputetime

— Jesse (@MrSportsJunkie) August 28, 2017

Are you seriously not going to make amends for taking our money for services not delivered. So I threw my money away?

— Ryan Werner (@Make_New_Pieces) August 28, 2017

Why don't you help the people get a refund who spent $100 to have people over to watch the fight, only to miss the biggest fight ever

— PoisonIvey (@PoisonIvey91) August 29, 2017

Get ready to pay me my 99$ back for the fight I payed you for that you couldn't deliver

— JJ Ballestero (@JJBallestero) August 29, 2017

#Refund

— Chris Dena (@TheDon_18) August 29, 2017

[Eff Pandas]

look at any new tweets from UFC fight pass twitter account and you see a hundreds of tweets telling folks not to buy UFC Fight Pass, boycott UFC PPVs and that they keep emailing the UFC who are just ignoring their claims, emails and providing no refund, no credit, ect. UFC badly handling this and it's ruining their brand. And like I said there is already 1 official class act lawsuit hitting Showtime, the same lawyers announced there will be a separate class act lawsuit aimed at the UFC. Refusing to issue refunds and put out a statement is just going to hurt them more in the long run and the money they face in legal fees and class act settlement will dwarf the money if they just stepped in front day 1 and refunded.

Oh yea I don't disagree at all. Have they not said anything to the people obviously upset about the PPV situation? I mean wtf you gotta say something right. Can't be advertising Tuesday Night Contender & ignore a sh^t show on Saturday.

If they are exploring their move with this they need to explore their move quicker its Tuesday & this bs happened Saturday. Monday shoulda been the latest they said something to customers.